Walk-in down? A technician on site in four hours.
FastFix repairs commercial refrigeration, ice machines, restaurant HVAC and cook-line equipment for restaurant groups across the St. Louis Metro and mid-Missouri.
- 4 hoursOn site for an emergency
- 98%One-call success rate
Trusted by the kitchens you know
National chains and local groups call the same two numbers.
Panera Bread
Chipotle
Taco Bell
Burger King
McAlister's Deli
First Watch
Bandana's Bar-B-QThe four-hour food clock
For an emergency we're on site within four hours, so the walk-in is cold again before the product is lost. Then it's fixed right the first time. 98% of our calls are completed in one trip.
- 9:00 PMThe walk-in reads 42°F. You call.
- Under 4 hoursA technician is on site.
- 1:00 AMFood held above 41°F for four hours has to be thrown out. Ours is fixed before then.
What happens when you call
You call
- A person answers, day or night
- Tell us what's down and which store
- Have the model number if you can reach it
We arrive
- On site within four hours for an emergency
- From the base nearest your store
We fix it
- Fixed in one trip 98% of the time
- A written quote before any work past the first hour
You pay
- $244 for the first hour
- Diagnosis and any repair done in that hour included
- Nights and weekends at time and a half
- Chains: a not-to-exceed amount and Net 30
Call now
A person answers, day or night.
What restaurant operators say
“FastFix does the majority of the work for my company in the STL area and they are absolutely excellent”
Google review, FastFix St. Louis Metro, June 2018 “they have always provided prompt (FAST) and professional service. So, when my current organization completed construction of a brand new facility with a commercial kitchen, they were the first ones I called to provide our service.”
Google review, FastFix Columbia, August 2026 “I had an emergency issue with my walk-in freezer and FastFix was able to fix the issue.”
Google review, FastFix Columbia, August 2026
One call for every machine
Refrigeration repairwalk-in coolers and freezers, reach-ins and prep tables, cold again before the stock is lost.
Ice machine repairHoshizaki, Manitowoc and every other ice machine, making ice again.
Restaurant HVACrooftop units, make-up air and kitchen exhaust, cooling the dining room again.
Kitchen equipment repairfryers, ovens, grills and steamers, the line cooking again.
One call covers all of it, for every one of your stores.
Factory Authorized on the Equipment You Trust
Under warranty? The repair on these brands is done by a factory-authorized technician.
Hoshizaki
Manitowoc
True
Traulsen
Kolpak
Frymaster
Hatco
Delfield
Garland
APW Wyott
Pitco
Follett
Carrier- ICS
CPG
Avantco
Icetro
Masterbilt
XLT- Spaceman
Blodgett
H&K International
Lennox
Norlake
Beverage-Air
BKI- Norpole
Two bases, most calls within an hour
We work from two bases: the St. Louis Metro and Columbia. Most of our calls are within an hour's drive of one of them.
- St. Louis Metro: St. Louis City and County, St. Charles and Jefferson counties, and Madison, St. Clair and Monroe counties in Illinois. Call (636) 327-8349.
- Columbia: Boone, Cole and Callaway counties. Call (573) 544-0456.
Planned maintenance
Custom quoteper piece of equipment, per visit
Most night calls start as a warning a scheduled visit would have caught. We list your equipment, set the visits, and report after each one.
- Condenser coils and refrigerant pressures
- Every visit
- Door gaskets, hinges and temperatures
- Every visit
- Ice machines descaled, sanitized, filters changed
- Included
- Rooftop units, belts and filters
- Every quarter
- Written report for each store
- After every visit
Built for operators with several stores
Three things a restaurant group needs from its service company, already in place.
Run by an operator
FastFix is run by a former multi-unit restaurant operator, someone who spent years on your side of the counter.
Approved without a meeting
A certificate of insurance, a completed W-9 and our terms, sent to your inbox.
Billing built for chains
A not-to-exceed amount on every job, a written quote before anything above it, and Net 30. The same terms on every invoice, for every store.
Frequently Asked Questions
We already have a vendor. Why switch?
Compare two numbers: how fast they get there, and how often they finish the job in one trip. Ours are four hours for an emergency and 98% of calls completed in one trip. Try us on one store's next call.
Can you cover all our stores?
Yes, if they're in St. Louis City or County, St. Charles or Jefferson counties, Madison, St. Clair or Monroe counties in Illinois, or Boone, Cole or Callaway counties. We work from two bases, and most calls are within an hour's drive of one.
What does a service call cost?
$244. It covers the technician's first hour, equipment diagnostics, any repair we can finish in that hour, and a detailed quote for anything beyond it.
Do you work nights and weekends?
Yes. A person answers the same numbers 24 hours a day. Nights, weekends and holidays, the call goes to our service manager, who dispatches the technician on call. Night and weekend work is billed at time and a half.
Is warranty work covered?
Yes, on the 27 brands we're factory-authorized on, including Hoshizaki, Manitowoc, True and Frymaster. Call us or your warranty company, whichever your warranty says to call first.
How do you bill a restaurant group?
Time and materials, with a not-to-exceed amount for chains and a written quote for anything above it. Net 30.
Do we serve your area?
St. Louis Metro, Columbia and mid-Missouri.
Equipment down? Call now.
Answered 24/7. $244 first hour, diagnostics included. Not urgent? Send an email request